Shipping Policy
Welcome to A Plus Stationery! We are committed to providing reliable and efficient delivery for your stationery needs. Please review our updated shipping policy to understand how we handle courier deliveries.

1. Delivery Areas
We deliver nationwide across South Africa through trusted courier services.

• Remote or Restricted Areas: Certain remote or restricted areas may have limited delivery options or incur additional fees. If your location falls into this category, we will notify you before processing your order.
• International Shipping: Currently, we only ship within South Africa.

2. Delivery Fees
Shipping fees are calculated based on package weight, destination, and courier rates. The exact fee will be displayed at checkout before you confirm your order.

3. Delivery Timeframes

• Johannesburg and Surrounding Areas: 2–5 business days.
• Nationwide Deliveries: 5–7 business days.
• Processing Time: Orders placed after 3 PM will be processed the next business day.
• Holiday and Peak Season Delays: During peak seasons or public holidays, delivery timeframes may be extended slightly.

4. Order Processing

• All orders are processed within 24 hours of receipt, excluding weekends and public holidays.
• Customers will receive a confirmation email or message with tracking details once the order is dispatched.

5. Delivery Method
All deliveries are handled by our partnered courier services to ensure safe and timely arrival.

6. Delivery Issues

• Lost Packages: If your package is lost, please contact us at info@aplusstationery.co.za or 0823219200. We will liaise with the courier to investigate and, if necessary, issue a replacement or refund.
• Damaged Items: If your order arrives damaged, notify us within 48 hours of receipt for prompt assistance.

7. Incorrect Addresses

• Please double-check the delivery address when placing your order.
• A Plus Stationery is not liable for delays or failed deliveries caused by incorrect or incomplete addresses.

8. Returns and Refunds
For details on returns or exchanges, please refer to our Returns and Refund Policy.

We strive to provide an excellent shopping experience and are here to assist with any shipping-related inquiries. Contact us at 0823219200 for further assistance.

Thank you for choosing A Plus Stationery for your stationery needs!